Pre-Delinquency Solutions by Legodesk
Stay Ahead with Proactive Debt Management
Managing pre-delinquency is the key to preventing overdue payments and minimizing delinquencies. With Legodesk’s tailored pre-delinquency solutions, lenders can maintain trust with customers, streamline communication, and reduce the risk of slippages to delinquent buckets.
How Legodesk Simplifies Pre-Delinquency (0–30 DPD)
Build Trust and Transparency
- Send timely and relevant updates to customers to ensure they stay informed and engaged.
- Strengthen relationships by being proactive and empathetic in your communication.
Targeted Communication Strategies
- Schedule personalized messages based on specific lending products, ensuring higher relevance and impact.
- Utilize omnichannel engagement, including SMS, email, and WhatsApp, for maximum reach.
Rule-Based Workflow Automation
- Design intelligent workflows to handle assignments and communications automatically, reducing manual intervention.
- Ensure timely follow-ups and consistent processes to enhance efficiency.
Identify Risky Borrowers Early
- Spot customers with frequent NACH bounces or payment inconsistencies.
- Use analytics to segment and prioritize cases requiring immediate attention.
Minimize Slippage to Delinquent Buckets
- Proactively engage borrowers to prevent missed payments from escalating into delinquencies.
- Deploy personalized repayment options and reminders to encourage timely payments.
Why Choose Legodesk for Pre-Delinquency Management?
Proven Results
Lenders using Legodesk have reduced slippage rates significantly while building stronger borrower relationships.
Compliance First
Stay aligned with RBI’s Fair Practices Code and other regulations with compliant communication strategies.
AI-Driven Insights
Leverage cutting-edge data analytics to refine strategies and drive better outcomes.
