Simplify MIS Reporting with Legodesk

Gain Insights, Track Performance, and Drive Better Decisions

Effective debt recovery requires data-backed decisions. Our smart MIS Reporting system provides comprehensive, real-time insights into recovery operations, borrower engagement, and workflow efficiency. Simplify performance tracking, identify trends, and make informed decisions with Credgenics’ intuitive reporting tools.

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Use Cases

Performance Monitoring

Track agent productivity, borrower interactions, and overall recovery rates.
Measure the performance of various workflows and identify areas for optimization.

Compliance Management

Generate detailed compliance reports to ensure adherence to RBI and other regulatory guidelines.

Borrower Insights

Analyze borrower payment trends, delinquency patterns, and risk profiles.

Channel Effectiveness Analysis

Evaluate the performance of communication channels like SMS, email, WhatsApp, and IVR for borrower engagement.

Operational Efficiency

Generate real-time reports to track case resolution times, bottlenecks, and recovery trends.

How It Works

1

Data Integration

Pull data from all recovery workflows, borrower interactions, and communication channels.

2

Customizable Reporting

Create tailored MIS reports for specific metrics like collections, agent productivity, or channel performance.

3

Real-Time Dashboards

Access live dashboards that provide a snapshot of key performance indicators (KPIs).

4

Automated Report Generation

Schedule automated generation and distribution of reports to key stakeholders.

5

Deep-Dive Analytics

Drill down into granular details of case progress, borrower behavior, and recovery outcomes.

Who Can Use MIS Reporting?

Operations Teams

Monitor daily workflows, agent efficiency, and case progress.

Recovery Heads

Track recovery performance and identify areas for process improvement.

Compliance Teams

Ensure adherence to legal and regulatory requirements through detailed compliance reports.

Executives and Decision-Makers

Use data-driven insights to optimize strategies and improve outcomes.

Numbers that Matter

Improved Transparency

Gain a 360-degree view of recovery operations, ensuring complete visibility into processes.

Data-Driven Decisions

Make informed decisions with actionable insights from real-time data.

Enhanced Efficiency

Identify bottlenecks and optimize workflows to accelerate case resolutions.

Regulatory Compliance

Generate reports that align with RBI and other regulatory standards, reducing compliance risks.

Key Features of Workflow Automation

Why Choose Us?

Comprehensive Coverage

Track every aspect of recovery operations in one platform.

User-Friendly Interface

Simplified dashboards and reports for easy understanding and usability.

Actionable Insights

Leverage data to improve recovery rates, reduce costs, and enhance workflows.

Scalable Solution

Designed to manage MIS reporting for operations of any size.

Unlock the Power of Insights with Smart MIS Reporting

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Legodesk is not a law firm and does not provide legal advice. The use of any materials or services or software is not a substitute for legal advice. Only a legal practitioner can provide legal advice and a legal practitioner should be consulted for any legal advice or matter. We neither endorse, nor solicit the work of any Lawyers, Law Firms, and Legal Professionals.

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