Recovery Workflow Automation with Legodesk

Simplify Operations, Accelerate Recovery, and Boost Efficiency

Managing debt recovery processes involves multiple stakeholders, complex tasks, and extensive follow-ups. Our Workflow Automation provides a seamless, end-to-end solution to streamline these processes, reducing manual intervention and ensuring consistent, efficient operations across the debt lifecycle.
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Use Cases

Automated Case Allocation

Automatically assign cases to agents or teams based on workload, geography, or delinquency stage.

Payment Reminders and Follow-Ups

Schedule automated reminders and follow-ups for borrowers based on repayment schedules.

Legal Workflows

Streamline the process of issuing demand notices, filing suits, or processing summons and warrants.

Pre-Delinquency Management

Create proactive workflows to engage borrowers before their accounts become delinquent.

Escalation Management

Automatically escalate unresolved cases to senior teams or legal teams based on predefined rules.

How It Works

1

Process Mapping

Define end-to-end workflows for specific recovery processes, such as borrower engagement, legal filings, or agent management.

2

Rule-Based Automation

Configure triggers based on borrower actions, repayment behavior, or account status.

3

Task Allocation

Automatically assign tasks to agents, legal teams, or other stakeholders.

4

Omnichannel Integration

Enable workflows across SMS, email, WhatsApp, IVR, and other communication channels.

5

Real-Time Tracking

Monitor task progress, track bottlenecks, and ensure timely completion.

6

Performance Analytics

Use real-time dashboards to measure efficiency and identify areas for improvement.

Who Can Use Workflow Automation?

Debt Collection Teams

Automate routine tasks like reminders, case assignments, and follow-ups.

Legal Departments

Streamline the filing and tracking of legal cases, summons, and warrants.

Operations Teams

Ensure consistent execution of recovery processes with minimal manual intervention.

Executives and Decision-Makers

Gain real-time visibility into operational efficiency and outcomes.

Numbers that Matter

Faster Case Resolution

Reduce resolution time by 30–40% with automated workflows.

Lower Operational Costs

Save 25–35% on administrative expenses by reducing manual tasks.

Improved Recovery Rates

Achieve a 20% increase in recovery by ensuring timely borrower engagement and follow-ups.

Enhanced Compliance

Ensure all workflows adhere to regulatory and organizational guidelines.

Key Features of Workflow Automation

Why Choose Us?

End-to-End Automation

From case allocation to closure, automate the entire debt recovery journey.

Data-Driven Insights

Use analytics to optimize workflows and improve performance.

Proven Efficiency

Trusted by leading financial institutions for faster, smarter recovery.

Regulatory Compliance

Stay aligned with RBI guidelines and other regulations throughout the process.

Transform Your Recovery Process with Workflow Automation

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Legodesk is not a law firm and does not provide legal advice. The use of any materials or services or software is not a substitute for legal advice. Only a legal practitioner can provide legal advice and a legal practitioner should be consulted for any legal advice or matter. We neither endorse, nor solicit the work of any Lawyers, Law Firms, and Legal Professionals.

Address

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No.91, 17th cross, 14th Main Rd, Sector 4, HSR Layout, Bengaluru, PIN- 560102

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